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Company History At I.T.S, we are dedicated to helping you grow your business. We're not just another product or service vendor... when we take on clients, we become partners. You'll get that partnership feeling throughout the entire company, from our newest Sales Support member to our most senior Client Strategist, we're all on your team! IT Solutions employees take pride in offering some of the best 24 hour a day, customer-oriented support in the industry. Everyday hundreds of businesses trust IT Solutions with their web presence, reinforcing the IT Solutions tradition of industry-leading customer service, top-notch network reliability, unsurpassed prices, and innovative services. IT Solutions provides low-cost feature-rich web hosting. The IT Solutions business model emphasizes service to small and medium sized businesses, allowing them to do e-commerce and focus on their core competencies while IT Solutions handles their Internet site. Why IT Solutions? IT Solutions' excellent prices are not the only reasons why our customers rave about our services! Our customers appreciate:
Rock Solid Network 100% Uptime Guaranteed We've taken great strides to provide reliable access to you. Our bandwidth saturation average (a measure of how crowded our systems are) is less than 30%. We have redundant DS-3 (capable of 45Mbps each) lines with diverse routes to the Internet Backbone, ensuring our servers always have an active connection to the Internet. BGP Peering allows us to automatically re-route traffic away from "Internet Traffic Jams." This means when one part of the Internet slows down your site will not be caught in the bottleneck. All of our servers are fast Dual Pentium IV based technology with 1000+ MB of RAM. We keep our servers at less than 50% capacity so even when traffic peaks, our servers won't overload. 100% Customer Satisfaction Guaranteed While our competitors force half- or full-year commitments, here at IT Solutions you can pay month-to-month. All our server packages come feature-rich and competitively priced. Our starter UNIX package includes a full domain name, 24 hour toll free technical support and dozens of useful CGI scripts to enhance your site. You even have the option of pre-paying 1 year in advance to receive a hefty discount. Because of this guarantee to customer satisfaction, IT Solutions has grown quickly to hosting sites for businesses, non-government organization organizations and Government agencies in since 2001. If your site requires secure server, FrontPage 2000, Real Audio/Video or any of our other cutting-edge features then IT Solutions is the only choice for your web hosting needs. Unmatched Reliability IT Solutions provides all of its clients with cutting-edge hardware, software and technology. All of IT Solutions ’s servers are custom-built with the most reliable equipment for higher performance. With a reasonable small number of domains on each server there is a lower server load, disk access time decreases and network speed increases. Lightning-Fast Network Connectivity IT Solutions has chosen five of the best backbone providers to relay all traffic. This means that all our clients have a 100% uptime guarantee. The network is designed around redundancy and efficiency. BGP4, five DS3 lines and one OC3 connection to diverse backbones and a fully 100 Mbps Cisco Switched network make the IT Solutions network top-notch. Custom Hosting Environment We strongly believe that the environment where the servers are located is as important to our client’s websites as the services our clients are receiving. The IT Solutions Data Center is geographically located near an Internet Exchange Point to minimize traffic hops and optimize performance. Our Data Center features a Power Management System which includes 2.5 megawatts premise power, a customer dedicated power backed up by an Uninterruptible Power Supply (UPS), a 235,000 watt diesel generator, customer dedicated circuit breaker protection and scalable customer power. We also have fire zones above the ceiling and below the floor, specialized heat/smoke sensors and automatic fire department notification. Our Mainframe Style Construction includes HVAC, separate cooling zones, and seismically braced racks. Our server hosting facility also uses scalable areas; cabinets, full open racks, shared open racks, and are secured by motion sensors, key-card access, video camera surveillance, a security breach alarm, and 24/7 police monitoring. Our Network Operations Center is a high security facility, and no customer is permitted to enter this area. Certified technicians are monitoring the equipment 24 hours a day. Innovative Support Technology IT Solutions is currently hosting customers whose skills range anywhere from novice-level to experts. These range from personal websites to big complext Government websites. The IT Solutions customer service center is staffed 24 hours a day to offer assistance in any area. When the support team cannot resolve a customer's issue, the dedicated Customer Care Team steps in to facilitate the resolution of any problem, whether billing, technical or administration. At no point does a IT Solutions customer feel alone; they know that we are standing by waiting for their call. With 24/7 technical support and a dedicated online support center, IT Solutions is constantly rated in the Top of any list for its support and dedication. Mailing Address
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